Insights
Understanding Complaints in Multilingual Business
Complaints in multilingual business can revolve around issues related to language barriers, miscommunication, and cultural misunderstandings.
Multilingual Customer Service Teams a Valuable Asset in Hospitality
Multilingual customer service teams are increasingly important as travel resumes and customers expect ever-higher service standards and information in multiple languages.
Sales Leadership Training More Important than Ever
Sales Leadership Training for multiple languages is hitting the spot across Asia and for non-Asian companies looking to expand business in the fastest-growing region in 2023
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