Sales

Train sales assistants to master dialogs in any language
– Welcome customers
– Store product advices, suggestions
– Answer questions about products, services
– Manage returns, complaints
– Store manager interactions
– Talking to VIPs

Complaints

Train staff to handle enquiries and complaints in any language
– Welcome customers
– Handle enquiries about products and solutions
– Give information and guide customers online
– Manage returns, complaints
– Defuse emotional dialogs
– Build empathy with customers

Telephone Support

Train call center teams to support customers in any language
– Greet customers
– Dialogs to clarify inquiry
– Resolving tickets
– Walk through scenarios
– Providing clarity
– Closing dialogs