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<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.0″ _module_preset=”default” width=”85%” max_width=”1518px” custom_margin=”-8px|auto||auto||” custom_padding=”4px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”HOSPITALITY” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Hospitality.jpg” alt=”Hospitality” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”||4px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”TRAVEL & TRANSPORT” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Travel-and-Transport-1.jpg” alt=”Negotiations” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”50px||6px||false|false” custom_padding=”2px||0px|||” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”RETAIL” image=”https:\/\/argot.ai\/wp-content\/uploads\/2022\/11\/retail-staff.jpg” alt=”Argot for Business retail staff” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”LOGISTICS” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Logistics.jpg” alt=”Presentations” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”50px||90px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”BANKING\/INSURANCE” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Banking.jpg” alt=”Business Meetings” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”||50px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”TRADE” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Trade.jpg” alt=”Business Meetings” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”PUBLIC SECURITY” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Public-Security.jpg” alt=”Public Security” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”||50px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”OTHERS…” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Real-Estate.jpg” alt=”Real Estate” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”#000000″ custom_margin=”2px||90px||false|false” custom_padding=”||0px|||” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”rgba(0,0,0,0.08)” custom_padding=”33px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font_size=”20px” text_font_size_tablet=”18px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Argot offers a huge database of language situations across multiple industries, both off-the-shelf and bespoke, for your organization. Let us help you define the training you need by content, level, department, language, and course duration. Training takes place on our Argot AI-driven app for self-study with gamified learning and tests. The Argot real-time browser-based dashboard allows you to monitor progress by individuals and teams and to reward progress and achievement.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ text_font_size=”16px” ul_font=”||||||||” ol_font=”||||||||” header_4_text_color=”#ffdaa4″ locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.4″ text_font_size=”16px” ul_font=”||||||||” ol_font=”||||||||” header_4_text_color=”#ffdaa4″ locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.20.4″ _module_preset=”default” width=”90%” max_width=”2540px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Meet and Greet” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Meet-and-Greet.jpg” alt=”Meet and Greet” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_font_size_tablet=”16px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Greet guests<\/span> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Sales” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Sales-Consulting.jpg” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Welcome customers<\/span> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Complaints” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Complaints.jpg” alt=”Complaints” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Welcome customers<\/span> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Telephone Support” image=”https:\/\/argot.ai\/wp-content\/uploads\/2022\/11\/customer-service-dialogs.jpg” alt=”Telephone Support” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Greet customers [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ text_font_size=”16px” ul_font=”||||||||” ol_font=”||||||||” header_4_text_color=”#ffdaa4″ locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.20.4″ _module_preset=”default” width=”90%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Negotiations” image=”https:\/\/argot.ai\/wp-content\/uploads\/2022\/11\/GA-mage-handshake.jpg” alt=”Negotiations” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Pricing and Payment<\/span> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Meetings” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Banking.jpg” alt=”Business Meetings” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Meeting Planning [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Presentations” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Presentations.jpg” alt=”Presentations” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Opening a Presentation<\/span> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Sales Leadership” image=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Sales-Teams.jpg” alt=”Sales Leadership Training” _builder_version=”4.20.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n Socializing, building trust<\/span> [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”rgba(0,0,0,0.08)” custom_padding=”33px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ text_font_size=”16px” ul_font=”||||||||” ol_font=”||||||||” header_3_font=”Lato|700|||||||” header_3_text_color=”#F6B134″ header_4_text_color=”#ffdaa4″ locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.20.4″ _module_preset=”default” width=”90%” max_width=”2560px” custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/argot.ai\/wp-content\/uploads\/2023\/04\/Meet-and-Greet.jpg” alt=”Meet and Greet” title_text=”Meet-and-Greet” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font_size=”18px” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n A typical Meet and Greet course in Hospitality covers multiple customer dialog interactions. Argot content can be off-the-shelf or designed in rapid time to match the most common situations you encounter in your operations.<\/span><\/p>\n Discuss with Argot which situations, levels, and languages are most appropriate, and we will create the customized course in as short as one week.\u00a0<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font_size=”18px” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Argot Language Training Courses for business help customer-facing staff at check-in, concierge, housekeeping,\u00a0 restaurant, fitness facilities to interact with staff to handle inquiries, requests and bookings and complaints.\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]Language Situations (Partial List)<\/h2>\n
Customer-facing Staff<\/h3>\n
Check-in and check out procedures<\/span>
Answer questions about facilities<\/span>
Manage complaints<\/span>
Give advice on products and services<\/span>Talk to VIPs<\/span><\/span><\/p>\n
Store product advices, suggestions<\/span>
Answer questions about products, services<\/span>
Manage returns, complaints<\/span>
Store manager interactions<\/span>
Talking to VIPs<\/span><\/p>\n
Handle inquiries about products and solutions<\/span>
Give information and guide customers online<\/span>
Manage returns, complaints<\/span>
Defuse emotional dialogs<\/span>
Build empathy with customers<\/span><\/p>\n
<\/span>Dialogs to clarify inquiry<\/span>
Resolving tickets<\/span>
Walk through scenarios<\/span>
Providing clarity<\/span>
Closing dialogs<\/span><\/p>\nExecutives \/ Senior Management<\/h3>\n
Contract Terms and Conditions
<\/span>Scope of Work
Volume and Quantity
Partnerships and Joint Ventures
Service Level Agreements
Non-disclosure Agreements
Dispute Resolution and Mediation
Handling Special Requests\u00a0<\/span><\/p>\n
Meeting Facilitation
Time Management<\/span>
Communication Skills
Decision Making
Conflict Resolution
Virtual Meeting Management
<\/span>Meeting Follow-up<\/span>
Meeting Evaluation
<\/span>Meeting Etiquette<\/span><\/p>\n
Engaging the Audience
<\/span>Confident Speaking
<\/span>Storytelling and Rhetoric<\/span>
Handling Questions<\/span>
Summarising and Closing<\/span><\/p>\n
Questioning Techniques
Product Knowledge and Value Proposition<\/span>
Customizing for Audiences<\/span>
Handling Objections
Persuasive Messaging
Negotiating and Influencing
Closing Language<\/span>
Follow-up Sales Dialogs
Sales Dialogs by Medium<\/span><\/p>\nCASE STUDY<\/h3>\n
Hospitality – Meet and Greet<\/h2>\n
\n
\n \n\n Department<\/th> Language Situation<\/th><\/tr>\n<\/thead>\n \n Front Desk<\/td> Check-in<\/td> <\/tr>\n \n Front Desk<\/td> Check-out<\/td> <\/tr>\n \n Front Desk<\/td> Dealing with complaints<\/td> <\/tr>\n \n Front Desk<\/td> Lost and Found<\/td> <\/tr>\n \n Front Desk<\/td> Money Exchange<\/td> <\/tr>\n \n Porter<\/td> Assistance with baggage<\/td> <\/tr>\n \n Porter<\/td> Showing a guest to the room<\/td> <\/tr>\n \n Online Support<\/td> Reservations<\/td> <\/tr>\n \n Online Support<\/td> Booking Changes<\/td> <\/tr>\n \n Concierge<\/td> Local information<\/td> <\/tr>\n \n Concierge<\/td> Giving directions<\/td> <\/tr>\n \n Concierge<\/td> Ordering a taxi<\/td> <\/tr>\n \n Room service<\/td> Ordering food<\/td> <\/tr>\n \n Room service<\/td> Deliveries<\/td> <\/tr>\n \n Housekeeping<\/td> Clean towels<\/td> <\/tr>\n \n Housekeeping<\/td> Laundry service<\/td> <\/tr>\n \n Housekeeping<\/td> Maintenance<\/td> <\/tr>\n <\/tbody>\n <\/table>\n